Tuesday, August 15, 2017

The Mystery of Whistleblowing

The Mystery of Whistleblowing

Whistleblowing seems to me a curious subject.  The primary mystery is figuring who will become a whistleblower.  Marcia P. Miceli, a professor at Georgetown University, has written and co-authored research since 1982 on whistleblowing and who is likely to become a whistleblower.  She and others[1] have considered many possible reasons for the decision to turn against the organization.

Personal qualities – like gender, age, extroversion, religious fervor – do not provide convincing explanations why people become whistleblowers.  Situational factors – such as job, organization size and culture, industry – do not predict well.  A core puzzle: why do some disclose wrongdoing while others with the same opportunity stay silent?  At HomeFirst, I revealed possible misdeeds, but the Chief Program Officer, Chief Development Officer, several Program Managers, and members of the Board stood quietly while I was fired for it.

We feel good about whistleblowers when we witness their moral courage.  So brave, they speak truth to power.  The organizations, of course, call them traitors, poor performers, and problem cases.  But when we read their claims about the resistors, our confident admiration can soften.  The whistleblower, who is accused of tasering his girlfriend, brutality, stealing from a client, biting police officers, or making a racist Facebook post, may not be the moral hero we would imitate.

James Damore published a memo baring Google’s liberal biases.  He disagreed that gender gaps in pay and power necessarily imply sexism.  Biological differences to help explain unequal rewards for men and women in the technology industry, he said.  This wins him praise from alt-right voices and criticism from those who have experienced the sexual bias that Damore dismisses as natural. 

Damore insists that his paper was a protected discussion of workplace conditions: he is a whistleblower.  Goggle contends that he violated Google policies and it had every right to fire him as an at-will employee.  It is the familiar whistleblower-company debate.  But mixed with more than the usual moral ambiguity.  So ambiguous that whistleblower Damore takes a position precisely opposite that of whistleblower Ellen Pao.  Pao won praise for calling out sexual discrimination at the powerful Silicon Valley law firm Kleiner Perkins.  Still she lost her lawsuit against the firm.

Interior Department scientist Joel Clement was reassigned to an accounting department job because the Trump administration rejects his research findings on global warming.  Clement expands whistleblowing in a new direction.  His environmental stance is far from uniquely courageous.  Instead Clement joins a majority of Americans and most world leaders in believing that the climate is changing.

In the early days of whistleblowing[2], the misdeeds we disclosed were impressive and we were noble.  Today the whistleblower umbrella is open wide.  It covers employees who do their jobs and those who bear a grudge.  The moral and immoral are included.  Those who fight for public good and those who rationalize private benefit are embraced.  We praise individuals who stand alone and those who join with millions to voice their concerns. 

Whistleblowing is speech that happens to offend someone in an organization.  It’s natural, and it should be unexceptional.

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