Tuesday, January 23, 2018

Silence Breakers, #MeToo, and Whistleblowing

Silence Breakers, #MeToo, and Whistleblowing

Time’s Person of the Year 2017 is the Silence Breakers, women who have raised their voices against sexual misbehavior.  They may be whistleblowers, but not all in the traditional sense.  Unlike the rest of us, they have started a firestorm.

Whistleblowing has been defined in various ways.  One early (1985) version put it:

the disclosure by organization members (former or current) of illegal, immoral, or illegitimate practices under the control of their employers, to persons or organizations that may be able to effect action[1]

In some ways this reading covers a broad range of actors.  It includes, for example, those who, like me, reveal relatively minor misdeeds.  Some ethicists think only disclosures of big crimes are worthy.  Also, it does not limit the behavior we disclose to violations of law, which is demanded by most whistleblower protection laws. 

It is, though, restrictive in other respects.  It expects the whistleblower to be part of the offending organization, making loyalty a potent issue.  It demands that the wrong be actual rather than merely suspected, as most laws now allow.  Further, it requires the disclosure be made to someone who can fix the problem.  Just telling journalists doesn’t count.

The Silence Breakers – and #MeToo, Time’s Up, and other movement participants – call out possible wrongs, but not always those committed by organizations where they are members.  As a result, formal channels often don’t exist for registering their complaints, and those they approach may be unable to fix anything.

Every whistleblower’s charge is denied by her accused, but Silence Breakers are subject to especially wide-ranging denials and critiques.  Among the bad guys, Harvey Weinstein said his relations were consensual.  Donald Trump called his accusers liars.  Bill O’Reilly said there was nothing to the claims made against him even as Fox was paying $32 million in his newest settlement

Similar denials arise in corporate fraud cases, of course.  For example, Wells Fargo refused to admit government claims when it agreed to pay $50 million to the Consumer Financial Protection Bureau and $35 million to the U.S. Comptroller for fraudulently opening customer accounts.  And when it settled for $108 million claims it improperly charged fees on veterans’ mortgages.  Again when it agreed to pay $766 million for improperly foreclosing mortgages.  And when it agreed to change its practices and to pay $4 million for improperly repossessing the service members’ cars

We expect accused wrongdoers to deny our claims.  But kibitzers like to weigh in on what Silence Breakers report.  A hundred French female public figures believe that the matters demand a more nuanced understanding of sexual relations.  Matt Damon cautioned not to conflate casual sexual offense with sexual assault.  Then under pressure he walked his comment back.  A woman’s report of abuse by Aziz Ansari was followed by impassioned criticism and support.

Deciding if a behavior was really wrong is difficult in any whistleblower case.  For some the rankness of the act makes it more clearly wrong.  For others any offense is worth proclaiming.

Even more basic than the question whether behavior is right or wrong is: who cares[2]?  Whose interests are harmed may decisive.  I accused HomeFirst of several violations, but no one really cared.  The financial stakes could have been too small.  Or maybe the injured were just homeless folks and none was seriously hurt.

The interests harmed are not always those of the general public.  Many whistleblowers disclose misdeeds that affect them personally.  Their paychecks bounce.  They are denied paid breaks or overtime pay.  Or they are exposed to danger in the workplace.  Silence Breakers have disclosed actions that reach new levels of personal insult.  Rape and forced witness to someone masturbating are hugely more damaging than the typical crimes most people disclose.

Organizations regularly ignore our honest complaints and claim we were fired for good reason.  It was our faulty teamwork or performance.  Those accused by Silence Breakers likewise claim their victims were at fault.  The way they dressed or behaved was the problem.  They work in an industry where such things are common.  They should be ashamed of themselves.

Most whistleblowers disclose white-collar crime – there’s a lot of that occurring all the time.  How much sexual misconduct goes on can be a matter of definition.  The U.S. Department of Justice reported 432,000 cases of rape/sexual assault in 2015.  But broadening the definition, one poll found 54% of all women have experienced unwanted sexual advances in their pasts.  #MeToo’s power is less surprising than the fact that it took so long to emerge.

Organizational whistleblowing has been awash in public attention for more than four decades.  In 2002 it was three female whistleblowers who were Time Persons of the Year.  Disclosures have increased.  Laws have been passed to protect and even reward well-placed whistleblowers.  But just a few of us have risen to hero status.  And we have started no revolution.

Silence Breakers, #MeToo, and others uniting their voices against sexual harassment could truly rock relations in the workplace and in social life.  If they do, it will be a change that has been in process for decades.  Their success will follow years of personal pain experienced by millions.

Most regular whistleblowers lose in our projects.  I did.  It’s hard to make sense of what we did when so little changes[3].  We’d like some of the revolution the #MeToo crowd sparks.  We’d like some of that righteous fury again.





[2] Asked by critics from the beginning.  For example Nader, Ralph, Peter J. Petkas, and Kate Blackwell (eds.)  Whistle Blowing: The Report of the Conference on Professional Responsibility. New York: Grossman Publishers. 1972; Bok, Sisella. “Whistleblowing and Professional Responsibility.” New York University Education Quarterly 11.4 (1980): 2-10; Bouville, Mathieu.  “Whistle-blowing and morality.”  Journal of Business Ethics.  81.3 (September 2008): 579-585; https://link.springer.com/article/10.1007/s10551-007-9529-7

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